Internet at Southport Central

EXCEPTIONAL INTERNET AT SOUTHPORT CENTRAL:
  • Southport Central has multiple, high speed and cost effective internet options - the best in Australia!
  • Installed on your level and available to all Residents, Offices, and Stores at Southport Central
  • Internet services superior to NBN (which uses the legacy building phone lines): faster, reliable, congestion free, wireless backup, best support, 24/7 monitoring
  • Fibre Ethernet technology: optical fibre speeds, quick, and easy Ethernet installation
Southport Central Internet

Commercial and Retail Fibre Ethernet:

This extraordinary high speed, low cost service is available to units at Southport Central. Three Internet service suppliers have connected the Southport Central high rise towers with these outstanding services which are not available to regular dwellings (that are typically limited to NBN).

The Fibre Ethernet system comprises:

  • Optical Fibre cables run to and around the Southport Central towers that provides Fibre speeds and services
  • FTTP – Fibre To The Premise, or more accurately, FTTB – Fibre To The Basement, multiple fibre lines for each provider
  • Fibre converted to high speed Ethernet, available on key levels in each tower
  • No legacy phone or other service is required for internet connectivity – these are completely independent services
  • Ethernet internet wired directly and quickly into your unit with limited effort, uses standard network equipment, and without any bulky Fibre connection requirements
  • High Fibre speed of up to 1Gbps available – supporting cloud based services
  • Generally plans include unlimited data downloads or uploads
  • Internet service is generally uncontended – there is no real speed issues or congestion
  • Symmetrical speeds – upload speed is the same as the download speed, ideal for cloud based services
  • Very low latency: high speed response to requests between 10 and 30 milliseconds
  • Very low Jitter: network speeds is stable and consistent
  • Site services and distribution equipment automatically monitored 24/7
  • Providers have backup Fibre connections for extra reliability
  • High rise roof mounted wireless system provide further backup connections
  • Providers have installed public Wi-Fi access to retail and residential areas
  • Does not use slow and outdated phone lines or other related legacy technology
Gigabit City Gigabit City:
gigabitcity.com.au
[email protected]
5634 3000
  • Very friendly local Gold Coast Company with prompt phone service
  • Fibre Ethernet service – see system details above – providing Fibre Service Level Agreement
  • Reliable service with seemingly 100% uptime
  • 200Mbps - $199 per month, 500Mbps with burst to 1Gbps - $249 per month
  • Unlimited data
  • Quick and free installation

Spirit Internet Spirit Internet:
Enquire: spirit.com.au/spc-business
spirit.com.au
[email protected]
1300 007 001
  • Fibre Ethernet service – see system details above – providing Enterprise Grade Service Level
  • Listed Australian company providing 24/7 IT support when you need it
  • Best performance service both for reliability and features
  • Unlimited data
  • Quick setup, service running “within days”
  • Other services: Hosted PBX, VOIP, Mobile, Live Office, Security Products, Managed Services, Cloud Services

HIP communications HIP communications:
hipcom.com.au
[email protected]
1300 447 266
  • Fibre Ethernet service – see system details above – high speed premium grade internet
  • Superior performance and availability
  • Value for money leveraging cost-effective Ethernet as the foundation
  • Flexible with internet connectivity up to 1000Mbps

Freecom Internet Freedom Internet:
freedominternet.org/businessbroadband/
5612 7783
  • Fibre Ethernet service – see system details above – high speed connection
  • Reliable service with seemingly 99.95% availability
  • 100Mbps $149 per month, 200Mbps $259 per month, 500Mbps $399 per month
  • Unlimited data

Residential Fibre Ethernet:

This extraordinary high speed, low cost service is available to units at Southport Central. Three Internet service suppliers have connected the Southport Central high rise towers with these outstanding services which are not available to regular homes (that typically have an NBN service).

The Fibre Ethernet system comprises:

  • Optical Fibre cables run to and around the Southport Central towers that provides Fibre speeds and services
  • FTTP – Fibre To The Premise, or more accurately, FTTB – Fibre To The Basement, multiple fibre lines for each provider
  • Fibre converted to high speed Ethernet, available on key levels in each tower
  • No legacy phone or other service is required for internet connectivity – these are completely independent services
  • Ethernet internet wired directly and quickly into your unit with limited effort, uses standard equipment, and without any bulky Fibre connection requirements
  • High Fibre speed of up to 1Gbps available – supporting cloud based services
  • Generally plans include unlimited data downloads or uploads
  • Internet service is generally uncontended – there is no real speed issues or congestion
  • Symmetrical speeds – upload speed is the same as the download speed, ideal for cloud based services
  • Very low latency: high speed response to requests between 10 and 30 milliseconds
  • Very low Jitter: network speeds is stable and consistent
  • Site services and distribution equipment automatically monitored 24/7
  • Providers have backup Fibre connections for extra reliability
  • High rise roof mounted wireless system provide further backup connections
  • Providers have installed public Wi-Fi access to retail and residential areas
  • Does not use slow and outdated phone lines or other related legacy technology
Pineapple Net pineapple net:
Enquire: dgtek.net/dgtek-network
pineapple.net.au
1300 857 501
[email protected]
  • Fibre Ethernet service – see system details above – high speed connection
  • Reliable service with 99.95% availability
  • 100Mbps $149 per month, 200Mbps $259 per month, 500Mbps $399 per month
  • Unlimited data

Freedom Internet Freedom Internet:
freedominternet.org/check-your-address
3067 3676
  • Fibre Ethernet service – see system details above – FTTB (fibre-to-the-basement) and fibre speed wireless radio networks to deliver high-speed Internet connectivity to Southport Central
  • Instant or Fast Connection available
  • Unlimited 12 month plans: 20Mbps $54/month, 50Mbps $64/month, 100Mbps $79/month, 200Mbps $99/month
  • Unlimited no contract plans: 20Mbps $69/month, 50Mbps $79/month, 100Mbps $94/month, 200Mbps $114/month plus $98 modem cost
  • Other unlimited and data limited plans are available, see here
  • Actual throughput speeds may vary due to various factors. See T's & C's for details
NBN logo, link to homepage National Broadband Network:
  • FTTB - Fibre to the Building basement near on the corner of Scarborough and Lawson Streets
  • VDSL2 - Very-high-bit-rate Digital Subscriber Line. This is similar to ADSL technology where internet is delivered over the outdated building phone lines but the speeds are higher because the distance is only from the stage 1 basement.
  • VDSL2 speeds are range up to 100Mb/s and depends on: (1) the distance from your unit to the basement, (2) the quality of the phone line to your unit, and, (3) the number of ISP users (congestion)
  • Currently there is only one VDSL2 supplier on site (NBN) but this may change if other companies install VDSL technology (this could dramatically VDSL2 speeds)
  • Download speeds: 50-100Mb/s, Upload speeds 10-50Mb/s, service is asymmemtrical (downloading is faster than uploading by a factor of 2 to 10 times)
  • NBN report that VDSL2 comes with vectoring which is a means of noise cancellation, leading to higher possible speeds
  • There are no alternate internet connections for NBN, such as wireless links on the top of the high rise towers
  • NBN VDSL2 is considered a residential grade service and is subject to the limitations of the traditional copper phone lines (speed and reliability)
  • NBN replaces traditional phone and fax services as well as legacy ADSL, ISDN, and EOC services
  • To get an NBN service, you can sign up with any ISP (Internet Service Provider) who will organise a connection and a monthly plan
  • When signing up with NBN on their web site, enter your unit number when checking your address. If your unit number is not present then contact your ISP and provide them with evidence of your unit number (e.g. an electricity bill) so your ISP will work with NBN to enter your unit number on their system

Mobile Internet Mobile Broadband:

Mobile data is internet connection delivered to mobile devices over a wireless cellular connections. You can then use mobile tethering to share the interent with other devices.

  • There are three mobile phone networks in Australia: Telstra, Optus and Vodafone. Each network provider has their own frequency ranges but all operate on the global GSM standard.
  • Mobile data plans vary by the amount of data supplied, typically rolling over every month
  • Speeds vary depending on the service plan of the mobile service provider and the capability of your mobile phone
  • Typical speeds for Southport are listed below. Note that 5G has been available for some time.
    • 3G less then 1Mb/s (will be shut down sometime in the near future)
    • 4G 20-30Mb/s
    • 5G 50-150Mb/s or more
  • Mobile reception in the towers is usually exceptional particularly on the north side as the mobile phone towers are on the corner of Nerang and Scarborough Streets in the Telstra telephone exchange building
  • Coverage in the basement is available on commercial levels for with the installation of Telstra mobile phone repeaters

Direct Fibre Direct Fibre:
  • It is possible to have a direct optical fibre connection to your unit
  • Monthly cost is very high – many hundreds of dollars
  • High installation cost (thousands) and/or long contract times to cover this cost
  • Speed is no better then the Fibre Ethernet options already available at Southport Central

If you need further details please contact your skilled management staff – details are below: